Request deletion of selected ProviderHQ data
You may request removal of selected records without closing your ProviderHQ account, including after uninstalling the app.
What you can request
Ask us to delete specified shifts, invoices, expense or mileage records, facility and business details, credentials, or uploaded professional documents. State which records or categories you want removed. Your login and any records not included in your request remain in place.
Send your request from the email address associated with your account, or describe how we can identify your account. We may verify ownership before processing. Some information may need to be retained where legally required or reasonably necessary for security, fraud prevention, disputes, or accounting obligations. We will explain any applicable exceptions and retention periods in our response.
Request deletion by emailDo not send passwords, bank-account information, patient records, or sensitive documents by email.
Want to delete your entire account?
Use the separate account deletion page to request removal of your account and associated records. Partial deletion is handled through a verified support request, not an automatic in-app deletion.
Read the Privacy Policy for more about data handling and retention.