Delete your ProviderHQ account
You can request account deletion even if you no longer have the mobile app installed.
Delete from your account
Sign in on the ProviderHQ website and go to Profile → Account → Delete account. Confirm using your password. This also works from a web browser without the mobile app.
Open account settingsRequest deletion from support
If you cannot sign in, email us from your account email address with the subject ProviderHQ Account Deletion Request. We may verify that the account belongs to you before processing the request.
Request account deletionWhat will be deleted?
Account deletion removes your ProviderHQ login and associated business records, including shift schedules, invoice and payment-status records, mileage and expense entries, credentials, and uploaded professional documents. Some limited information may need to be retained for legal, security, dispute-resolution, or accounting purposes, as explained in our Privacy Policy.
What about an active subscription?
Deleting your account is different from cancelling a subscription. Subscriptions purchased through an app store should be cancelled using that store's subscription management settings. If you have a web subscription, ProviderHQ will attempt to cancel it during account deletion; if cancellation cannot be confirmed, contact support so billing can be resolved first.
Never email passwords, financial account numbers, patient information or copies of patient records when requesting deletion.