How can we help?

For account, billing, invoice, schedule, credential, document, or technical questions, contact ProviderHQ support.

Email support

Send a description of the issue and the email address associated with your ProviderHQ account. Do not send patient-identifying information.

support@pairadoc.com

Self-service

Many common questions about trials, cancellation, invoices, and account deletion are answered in the FAQ.

Open FAQ

Request account and data deletion

Billing & subscriptions

Use Profile → Plan to review your ProviderHQ tier and open the applicable subscription-management flow. If you subscribed through Apple's App Store, billing and cancellation are managed through your Apple Account subscription settings.

Account deletion

Account deletion is available under Profile → Account. It is separate from subscription cancellation.